Terms of Service

Welcome to HumiChill! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, you agree to these Terms. Please read them carefully before proceeding. If you do not agree, you may not use our services.

1. General Information

Throughout the site, the terms “we,” “us,” and “our” refer to HumiChill. We provide this website and its services, including the sale of products, to you subject to the following Terms.

2. Eligibility

By using this site, you represent that:

  • You are at least 18 years old or have the permission of a parent or guardian.
  • You will not use our products or services for any illegal or unauthorized purposes.

3. Products and Services

We offer premium humidifiers designed to provide comfort and style.

  • Accuracy of Information: While we strive to ensure product descriptions are accurate, minor errors may occur. If an error affects your purchase, please contact us.
  • Availability: Products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing and Payment

  • Currency: All prices are listed in Euro (€)
  • Taxes and Duties: You are responsible for paying any applicable taxes or duties.
  • Payment Methods: We accept major credit cards, debit cards, and other methods listed at checkout.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 3 business days.
  • Shipping: Delivery times vary depending on your location. Delivery times are typically between 9 to 15 days, as we ensure each product undergoes thorough quality checks and secure packaging before shipment. However, unforeseen circumstances such as high demand, customs processing, or courier delays may occasionally extend this timeframe. Additionally, while we take every precaution to protect your order, there may be rare instances where the packaging sustains minor damage during transit. Please rest assured that the product inside will remain unaffected. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to deliver your order in perfect condition.

6. Returns and Refunds

  • We currently do not offer product returns. However, if you are unsatisfied with your purchase, we provide refunds within 20 days of purchase. To request a refund, please contact us at support@humichill.com with your order details, and our team will assist you promptly. Please note that refund eligibility may require photographic proof if the issue concerns product quality. Refunds will be issued to the original payment method used during checkout or, in some cases, via PayPal.

7. GDPR and Privacy Compliance

Your privacy is important to us. By using our services, you consent to the collection and processing of your personal data as outlined in our Privacy Policy.

  • We comply with GDPR and other relevant data protection laws.
  • You have the right to access, rectify, or delete your personal data.

For more details, visit our Privacy Policy.

8. Intellectual Property

All content on this site, including logos, text, graphics, and product images, is the property of HumiChill or its content providers. You may not reproduce, distribute, or exploit any of the site’s content without our prior written consent.

9. Limitation of Liability

HumiChill shall not be held liable for any damages resulting from:

  • Improper use of our products.
  • Unauthorized modifications to our products.
  • Delays, interruptions, or errors in the operation of our website.

    10. User Accounts

    If you create an account on our site:

    • You are responsible for maintaining the confidentiality of your account details.
    • You agree to provide accurate and current information.
    • We reserve the right to terminate accounts for violations of these Terms.

    11. Changes to Terms

    We may update these Terms from time to time. Any changes will be posted on this page, with the effective date noted at the top. Your continued use of our site constitutes your acceptance of the updated Terms.

    12. Contact Information

    For questions about our Terms of Service, please contact us: